IBPS Customer Service Associate (Clerk) CRP CSA XVI Recruitment 2026 - 11403 Posts
Institute of Banking Personnel Selection (IBPS), CRP-CSA-XVI
All India - All India
This application has expired
The last date to apply was 28 Aug 2026. Applications are no longer accepted for this post.
| Position | Code | Grade | Age | Last Date | Vacancies |
|---|---|---|---|---|---|
| Customer Service Associate (CSA) | IBPS-CSA-XVI | — | 20–28 | 21 Aug 2026 | 11,403 |
| Total Vacancies | 11,403 | ||||
⚠ Please verify all details (dates, eligibility, vacancies) from the official notification before applying. Rojgarpulse is an information aggregator and not a government body.
Institute of Banking Personnel Selection Important Dates 2026
Institute of Banking Personnel Selection Application Fee 2026
Rs. 850/- (GEN/OBC/EWS); Rs. 175/- (SC/ST/PwBD/ESM/DESM)
Institute of Banking Personnel Selection Age Limit 2026
Minimum Age
20 Years
Maximum Age
28 Years
Age relaxation applicable as per govt rules for SC/ST/OBC/PwD/Ex-Servicemen.
Institute of Banking Personnel Selection Salary / Pay Scale 2026
Basic Rs. 24,050 - 64,480 (Scale: 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480) + DA, HRA and other allowances
Institute of Banking Personnel Selection Post Details
| S.No. | Position Title | Vacancies | Salary | Qualifications | Experience | Age Limit |
|---|---|---|---|---|---|---|
| 1 | Customer Service Associate (CSA) | 11403 | Basic Rs. 24,050 - 64,480 (Scale: 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480) + DA, HRA and other allowances | Degree (Graduation) in any discipline + local language proficiency | — | 28 yrs |
| Total Vacancies | 11,403 | |||||
Institute of Banking Personnel Selection Eligibility Criteria 2026
Age (as on 01.08.2026): Minimum 20 years, maximum 28 years (SC/ST +5, OBC +3, PwBD +10).
- Degree (Graduation) in any discipline from a recognised university or equivalent.
- Proficiency in the local language of the state applied for.
Institute of Banking Personnel Selection Qualification / Education
Institute of Banking Personnel Selection Job Details & Overview
Institute of Banking Personnel Selection (IBPS) has invited online applications for the Common Recruitment Process for Customer Service Associate (CRP-CSA-XVI) for recruitment of 11,403 Customer Service Associates (Clerical Cadre) in participating Public Sector Banks. Online registration runs from 01.08.2026 to 21.08.2026.
Institute of Banking Personnel Selection Vacancy Details 2026
| Post | Total Vacancies | Scale of Pay |
|---|---|---|
| Customer Service Associate (CSA) | 11403 | Basic Rs. 24,050 - 64,480 (plus DA, HRA and other allowances as per rules of the participating bank) |
Vacancies are for the financial year 2027-28 and are indicative, subject to variation based on the business needs of participating banks.
Participating Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab & Sind Bank
- Punjab National Bank
- UCO Bank
- Union Bank of India
Educational Qualification (as on 21.08.2026)
- A Degree (Graduation) in any discipline from a University recognised by the Government of India or any equivalent qualification recognised by the Central Government.
- Candidates must possess a valid Mark-sheet/Degree Certificate as on the day of registration.
- Proficiency in the local language of the State applied for is required (Local Language Proficiency Test - LLPT).
Institute of Banking Personnel Selection Age Limit (as on 01.08.2026)
Minimum 20 years and Maximum 28 years (born not earlier than 02.08.1998 and not later than 01.08.2006, both dates inclusive).
| Category | Age Relaxation |
|---|---|
| SC/ST | 5 years |
| OBC (Non-Creamy Layer) | 3 years |
| Persons with Benchmark Disabilities (PwBD) | 10 years |
| Ex-Servicemen (ESM) / Disabled Ex-Servicemen (DESM) | Actual service + 3 years |
| Widows / Divorced / Legally separated women | Up to 35 years (as per norms) |
Institute of Banking Personnel Selection Application Fee 2026
| Category | Fee |
|---|---|
| SC/ST/PwBD/ESM/DESM | Rs. 175/- (inclusive of GST) |
| All other candidates | Rs. 850/- (inclusive of GST) |
Examination Pattern
Preliminary Examination
| Test | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
Main Examination
| Test | Questions | Marks | Time |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
| Total | 160 | 200 | 125 minutes |
Institute of Banking Personnel Selection Important Dates 2026
| Event | Date |
|---|---|
| Online Registration | 01.08.2026 to 21.08.2026 |
| Payment of Application Fee (Online) | 01.08.2026 to 21.08.2026 |
| Online Examination - Preliminary | October 2026 |
| Online Examination - Main | December 2026 |
| Provisional Allotment | March 2027 |
How to Apply for Institute of Banking Personnel Selection Recruitment 2026
- Visit the official IBPS website www.ibps.in and open the CRP-CSA-XVI link.
- Complete online registration with valid details and note the registration number and password.
- Upload photograph and signature as per specifications.
- Pay the application fee/intimation charges online.
- Submit the application before 21.08.2026 and take a printout for future reference.
Institute of Banking Personnel Selection Important Links (Official)
| Resource | Link |
|---|---|
| Official Notification (PDF) | Download PDF |
| Apply Online | ibpsreg.ibps.in - CRP CSA XVI |
| IBPS Official Website | www.ibps.in |
Institute of Banking Personnel Selection Important Links
How to Apply for Institute of Banking Personnel Selection Recruitment 2026
- Confirm you meet the eligibility criteria for Institute of Banking Personnel Selection (IBPS), CRP-CSA-XVI's IBPS Customer Service Associate (Clerk) CRP CSA XVI Recruitment 2026 - 11403 Posts before applying.
- Apply online through the official application link or official website listed above for this Institute of Banking Personnel Selection (IBPS), CRP-CSA-XVI recruitment.
- Fill in the form with accurate personal, educational and category details, and upload the required scanned documents as specified.
- Pay the application fee of Rs. 850/- (GEN/OBC/EWS); Rs. 175/- (SC/ST/PwBD/ESM/DESM) online using debit/credit card, net banking or UPI.
- Note: the last date to apply was 28 Aug 2026, so online applications for this post are now closed.
Institute of Banking Personnel Selection Documents Required
- Printout of the submitted application form and the fee payment receipt.
- Recent photograph and signature, sized as specified in the notification.
- Proof of Date of Birth (birth certificate or Class X / SSLC mark sheet) and a photo identity proof.
- Educational qualification certificates and mark sheets required for the post.
- Caste / EWS / experience / disability certificates, as applicable to your category or the post.
Institute of Banking Personnel Selection Important Instructions
- Apply only through the official link for this Institute of Banking Personnel Selection (IBPS), CRP-CSA-XVI recruitment - no other mode is accepted.
- Verify all details (eligibility, dates, fees) from the official Institute of Banking Personnel Selection (IBPS), CRP-CSA-XVI notification before submitting.
- Only one application is allowed; if multiple are submitted, only the latest valid one is considered.
- Candidature is subject to verification of all documents with originals at later stages.
- Track updates to this notification (corrigenda, admit card, result) on Rojgarpulse.
Explore More Government Jobs
Tags
Institute of Banking Personnel Selection Recruitment FAQs
What is IBPS Customer Service Associate (Clerk) CRP CSA XVI Recruitment 2026 - 11403 Posts?
IBPS Customer Service Associate (Clerk) CRP CSA XVI Recruitment 2026 - 11403 Posts is a government recruitment notification published by Institute of Banking Personnel Selection. Apply before the last date to be considered for the post.
When do applications open for Institute of Banking Personnel Selection Recruitment 2026?
Online applications for Institute of Banking Personnel Selection Recruitment 2026 start on 01 August 2026.
What is the last date to apply for Institute of Banking Personnel Selection Recruitment 2026?
The last date to submit the application for Institute of Banking Personnel Selection Recruitment 2026 is 28 August 2026.
What is the application fee for Institute of Banking Personnel Selection Recruitment 2026?
Rs. 850/- (GEN/OBC/EWS); Rs. 175/- (SC/ST/PwBD/ESM/DESM)
What is the age limit for Institute of Banking Personnel Selection Recruitment 2026?
Maximum age limit for Institute of Banking Personnel Selection Recruitment 2026 is 28 years as on the cutoff date, subject to applicable relaxations.
What is the qualification required for Institute of Banking Personnel Selection Recruitment 2026?
Degree (Graduation) in any discipline + local language proficiency
How to apply for Institute of Banking Personnel Selection Recruitment 2026?
Apply online through the official application link or official website listed above for Institute of Banking Personnel Selection Recruitment 2026. Always verify all details from the official notification before applying.